A. Communication with Active Listening
The success of an organization or company is determined by its leaders. Central circle of leadership is communication. Communication is something for others to understand us. "Communication is the most important skill in life. We spend most of our time to communicate, "said Stephen R. Covey. Covey. Subordinates in solving problems, we tend to rush in, to improve things with good advice, but we often fail, especially the failure to take the time to diagnose problems, to really advance in depth understanding of the issue. We usually try to first understand. Most people do not listen with the intent to understand, but they were heard to answer. They prepare to speak, filtering everything through their own paradigm, and reading their autobiography into other people's lives. To try to understand first, we need a paradigm shift that is not easy.
We have been taught since childhood to speak, write and read, but we are not taught how to hear the good. Heard there are several levels, ranging from not not trying to hear, pretending to listen, to hear only part that we like it, listen with full attention and active listening. Active listening is a central point of communication. Active listening is more effectively used if the other person has a problem, ranging from the problems experienced by children, teenagers, parents until problems in the company. The purpose of active listening is to help the other person go from a problem that looks to the underlying problem or problems that in fact, prevent you from giving solving problems, helping the other person solve problems independently, and stimulate a warmer relationship. Active listening is
